Theresa's Home Care Ii

The reviews for Assisted Living by Theresa present a mixed picture. Many reviewers praise the facility for its warm, home-like environment, personalized care, and dedicated staff. They appreciate the homemade meals, cleanliness, and the low caregiver-to-resident ratio, which allows for more individualized attention. Several families express gratitude for the compassionate care their loved ones receive, noting improvements in their well-being and engagement. The facility is often described as a welcoming and safe place, with a focus on maintaining residents' dignity and respect. However, some reviews highlight significant concerns. One reviewer mentions a lack of medical background for the main caregiver, Theresa, and reports of moodiness and alleged abuse, which have led to investigations. Another reviewer warns about issues with infection control and past licensing problems. There are also complaints about the lack of activities and socialization opportunities for residents, with some noting that residents spend too much time inactive or watching TV. A few negative experiences include difficulties in retrieving security deposits and dissatisfaction with the level of engagement and activities provided. Despite these concerns, many families still recommend the facility for its caring atmosphere and attentive staff, suggesting that experiences may vary depending on individual needs and expectations. Overall, while the facility receives high praise for its personalized care and environment, potential residents and families should consider both the positive and negative feedback when making a decision.