The Crossings at Banta Pointe

The reviews for Five Star Residences of Banta Pointe are a mix of positive and negative experiences. Many reviewers praise the facility for its cleanliness, friendly and caring staff, and a wide range of activities available for residents. The food is generally well-received, with some noting the restaurant-style dining and diverse menu options. The facility is described as welcoming, with a warm atmosphere and a variety of living arrangements, including independent and assisted living options. However, some reviewers express concerns about unexpected price increases, citing significant hikes in fees that were not initially disclosed. Security issues, such as the theft of a catalytic converter, and the lack of outdoor security cameras are also mentioned. Additionally, there are complaints about the responsiveness of staff to residents' needs, particularly in the dining area, and some dissatisfaction with the quality and variety of food. Overall, while many residents and their families appreciate the community's environment and the dedication of certain staff members, there are notable concerns about management practices, communication, and financial transparency. The facility's amenities and activities are generally well-regarded, but some suggest improvements in food service and security measures.