Marshall Assisted Living and Memory Care

Marshall Assisted Living and Memory Care, formerly Maplewood of Marshall, receives mixed reviews from visitors and residents. Many praise the facility for its cleanliness, welcoming atmosphere, and friendly staff. The recent renovations have been well-received, and the management is noted for being responsive and caring. The facility is described as having a homelike environment with comfortable rooms and a strong sense of community. Some residents have shown significant improvement due to the attentive care provided by the staff. However, there are concerns about understaffing, particularly in nursing care, and issues with medication management. Some reviewers mention a lack of activities on weekends and inadequate cleaning of residents' rooms. The memory care unit is described as small but homey, with attentive staff, though some feel it lacks sufficient engagement for residents. The location is convenient for many, but the cost is a concern for some families. While some reviewers highly recommend the facility, others have had negative experiences, citing poor management, inadequate care, and issues with food quality. Overall, Maplewood of Marshall is seen as a facility with potential, especially with recent improvements, but it faces challenges in staffing and consistency of care.