The Pointe at Teaneck

Five Star Senior Living in Teaneck receives mixed reviews from residents and their families. Many praise the facility for its warm, welcoming atmosphere and dedicated staff, highlighting the leadership of Nursing Director Jean and Head Nurse Saira. The variety of activities offered is appreciated, promoting engagement and well-being among residents. The facility is described as clean, with a beautiful environment and a strong sense of community. Some residents and their families commend the medical care and attention provided, noting the staff's professionalism and kindness. However, there are recurring complaints about specific issues. Several reviews mention problems with hot water in units that management has not addressed. The food quality receives mixed feedback, with some residents finding it unsatisfactory, particularly for those with dietary needs like diabetes. Communication between staff and families is another area for improvement, as some feel it is lacking. Despite these concerns, many families express satisfaction with the overall experience, noting the facility's cleanliness, range of activities, and the staff's efforts to make residents feel at home. The location is also praised for its convenience, being close to amenities and public transportation. While some reviews highlight negative experiences, such as issues with management or specific staff members, the general consensus is that Five Star Senior Living provides a supportive and engaging environment for its residents.