Madeline
October 2025
Most of the staff at Willow Falls are friendly and compassionate, however, one of the nurses is rather surly and rude. Services are pretty good, however, the response to pushing the pendant button for help is not always reliable.I fell late one evening, knocking over my walker. , and no one came to help. Fortunately, I was not badly hurt, but it took about 30 minutes for me to be able to get up by myself and get into bed. I also always feel the to remind them on the days that I get showers, as there have been days when they did not give me a shower, which is pretty pathetic when they only give two showers a week


















