Pegasus Preserve of West University

Pegasus Preserve of West University, formerly Brookdale West University receives mixed reviews from residents and their families. Many praise the facility for its friendly, professional, and caring staff, who are attentive and responsive to residents' needs. The community is described as well-managed, with beautiful gardens and a variety of amenities, including a pool, gym, and numerous social activities that foster a sense of community and friendship among residents. The location is convenient, with easy access to shopping, restaurants, and medical facilities, and the apartments are generally well-appointed and maintained. However, some reviews highlight concerns about the facility's age and need for updates, as well as issues with food quality and management responsiveness. A few reviewers mention problems with cleanliness and staff behavior, including allegations of drug use and inadequate hygiene practices. Rent increases and the cost of living are also noted as potential drawbacks. Overall, Brookdale West University is seen as a vibrant community offering a range of activities and support for seniors, with many residents expressing satisfaction with their living experience. However, prospective residents are advised to tour the facility and consider both positive and negative feedback to ensure it meets their specific needs and expectations.