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Heritage Woods & White Oaks of South Elgin

700 North McLean Boulevard, South Elgin, IL 60177 ·

  • Assisted Living · Memory Care
7.7Community score(1 review)Write a review

For pricing and availability(847) 603-2366
For residents and staff(847) 531-8360

Page info provided by: Sharon S. · Last updated Jul 24, 2026

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A property earns the Seniorly Verified badge after we confirm applicable state licensure, and ensure pricing is entered by our team, features at least one community photograph and represents established residences, never new construction. To earn this badge, a family must have chosen this community after discovering it through Seniorly—either via our website or with the help of a Seniorly local advisor—within the past two years. In these instances, Seniorly may have received a fee from the community or advisor. This badge means you can search confidently, knowing they are a Seniorly Verified community.

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About Heritage Woods & White Oaks of South Elgin

Heritage Woods & White Oaks of South Elgin is an Assisted Living community in the South Elgin area that also offers Memory Care.

About Heritage Woods & White Oaks of South Elgin

Heritage Woods & White Oaks of South Elgin is an Assisted Living community in the South Elgin area that also offers Memory Care.

Wondering if home care might be a better fit?

Sometimes staying at home with personalized care can be the better choice. Compare home care and assisted living options to see what fits your needs.

Reviews for Heritage Woods & White Oaks of South Elgin

7.7

Seniorly Community Score

Based on Seniorly’s proprietary scoring.

About Seniorly Community Score

7.7

Seniorly Community Score

Based on Seniorly’s proprietary scoring.

The Seniorly Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on Seniorly.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with Seniorly, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about Seniorly Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a Seniorly representative for details.

The reviews for Heritage Woods of South Elgin present a mixed picture. Many residents and their families praise the facility for its friendly staff, clean environment, and engaging activities. They appreciate the supportive living model, which includes Medicaid acceptance, and commend specific staff members for their dedication and care. The facility is described as a welcoming community where residents feel at home, with good food and a variety of amenities like a beauty salon and church services. However, there are significant concerns raised by some reviewers. Issues include inconsistent care, particularly for residents needing more assistance, and reports of neglect, such as delayed response times to emergency calls and missed medication doses. Staffing shortages are a recurring theme, with complaints about high staff turnover and inadequate training. Some reviewers mention that the facility operates more like independent living, lacking sufficient support for those with higher needs. There are also criticisms about management's responsiveness to complaints and concerns about financial practices, such as charging for services not rendered. Overall, while many find Heritage Woods a positive environment, others express dissatisfaction with the level of care and management practices, highlighting the importance of thorough research and visits before choosing a facility.


Reviews left on Seniorly

Overall rating

4.0 (1 review)

Anonymous

March 2023

I am really thankful to White Oaks Memory Care for taking care of my mother during her golden years. The staff was always friendly and helpful, and their atmosphere was very calming. The residents were happy and engaged in activities, which made me feel relieved that my mom was in a safe and comfortable environment. While my mom has sadly passed, this place had an intimate feel to it that allowed my mother (and the rest of us) a peaceful place for her final years. A special thank you to the caregivers as you will never know how much you did for our family.

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Care offered at Heritage Woods & White Oaks of South Elgin

  • Assisted Living
  • Memory Care

Care services

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance

Care services at Heritage Woods & White Oaks of South Elgin

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Diabetes care
  • Incontinence care
  • Non-ambulatory care
  • Hospice waiver
  • 24-hour call system
  • Coordination with health care providers
  • Wheelchair accessible
  • Cognitive learning center

Amenities Heritage Woods & White Oaks of South Elgin

  • Furnished
  • Climate control
  • Kitchenette
  • Telephone in room
  • Volunteer programs
  • Community-sponsored activitiesCooking club, Cooking classes, Walking club, Resident band or musicians, Wii bowling, Bible study group, Quilting or sewing club, Dances, Holiday parties, Karaoke, Cards / pinochle club, Book club, Live well programs, Birthday parties, Happy hour, Live music events, Wine tasting, Bridge club
  • Emergency alert system
  • Walking paths
  • Arts room
  • Movie nights

Amenities Heritage Woods & White Oaks of South Elgin

  • Furnished
  • Climate control
  • Kitchenette
  • Telephone in room
  • Volunteer programs
  • Community-sponsored activitiesCooking club, Cooking classes, Walking club, Resident band or musicians, Wii bowling, Bible study group, Quilting or sewing club, Dances, Holiday parties, Karaoke, Cards / pinochle club, Book club, Live well programs, Birthday parties, Happy hour, Live music events, Wine tasting, Bridge club
  • Emergency alert system
  • Walking paths
  • Arts room
  • Movie nights
  • Fitness programsStretching Classes, Yoga / Chair Yoga
  • Barber / salon
  • Day trips
  • Music program
  • Garden
  • Transportation and parking
  • Faith BasedCatholic services, Devotional activities offsite
  • Housekeeping
  • Move in coordination
  • Laundry
  • All day dining
  • Dining room
  • Restaurant style dining
  • Allergy sensitive
  • Grill
  • Diabetes diet
  • Gluten free

Ask a local senior living advisor a question

Seniorly offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Nick Chareas
Nick Chareas

South Elgin Seniorly Advisor

  • 5 average rating
  • 32+ years of experience
  • 3020+ families helped

Senior living tools

Seniorly Neighborhood Insights for South Elgin, IL (60177)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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