The Neighborhood at Vestavia Hills

The reviews for The Neighborhood at Vestavia Hills, formerly Morningside of Vestavia Hills, present a mixed picture. Many residents and their families praise the facility for its friendly and caring staff, clean environment, and variety of activities. The facility offers independent living, assisted living, and memory care, with some residents appreciating the seamless transition between these services. The recent renovations and amenities like a library, game room, and transportation services are well-received. Several reviews highlight the staff's efforts to make residents feel at home, with specific mentions of staff members who go above and beyond in their roles. However, there are notable criticisms. Some reviews mention issues with communication, high staff turnover, and unmet promises. Concerns about the quality and variety of meals, as well as the cleanliness of the dining area, are also raised. A few reviews express dissatisfaction with the handling of medical orders and the responsiveness of licensed personnel. Financial concerns are evident, with complaints about unexpected rent increases and additional charges. Some reviewers feel the facility is overpriced and criticize the industry's lack of regulation. Overall, while many residents and families are satisfied with the care and environment at The Neighborhood at Vestavia Hills, there are areas for improvement, particularly in communication, meal quality, and financial transparency.