Avista Senior Living White Cliffs

Avista Senior Living White Cliffs, formerly White Cliffs Senior Living, in Kingman, Arizona, receives a mix of positive and negative reviews. Many visitors and residents praise the facility for its cleanliness, friendly and attentive staff, and the variety of activities available for residents. The community is described as welcoming, with a family-like atmosphere, and the staff, including Tammy and the executive director, are often highlighted for their exceptional service. Residents appreciate the well-maintained grounds, spacious apartments, and the dining experience, which includes a variety of meal options. However, some reviews express concerns about the facility's management and care quality. Issues such as poor communication between departments, dissatisfaction with food quality, and concerns about the memory care unit are mentioned. Some reviewers report negative experiences with specific staff members and cite problems like unexplained injuries, mismanaged medications, and missing personal items. There are also mentions of the facility being expensive, with additional costs for certain services. Overall, while many find White Cliffs to be a supportive and engaging environment for seniors, others have raised significant concerns about the quality of care and management practices. The facility's reputation is mixed, with some families expressing gratitude for the care provided, while others have filed complaints with the Arizona Department of Health Services due to unresolved issues.