Mira at Maumelle

Mira at Maumelle has received mixed reviews from visitors and residents. Some visitors found the facility disorganized, with a staff member who seemed overwhelmed, which left a negative impression. However, others praised the facility for its beautiful environment, cleanliness, and friendly staff. Residents appreciate the apartment-like rooms with full kitchens, living areas, bedrooms, laundry, and spacious bathrooms. The dining facility is highly regarded, with residents having monthly meetings to discuss menu options and activities. The staff is described as polite and accommodating, with one staff member particularly noted for engaging residents in activities and creating a positive atmosphere. A visitor shared a positive experience with the staff during a visit to their mother, highlighting the engaging activities and the transformation of a typically grumpy resident into an engaged participant. Another review focused on the customer service experience, noting that while the staff was courteous, there was a lack of information provided over the phone regarding financial options, leading to an unnecessary visit. The reviewer suggested that general financial information should be available over the phone to save potential clients time. Despite the inconvenience, the sales director was helpful and provided recommendations, earning a positive rating from the reviewer. Overall, Mira at Maumelle is recommended by some for its environment and staff, but improvements in communication and organization could enhance the experience for potential clients.