Casa Costello

Reviews of The Lafayette are largely positive, especially regarding its welcoming atmosphere, spacious apartments, cleanliness, and friendly staff. Residents and families frequently describe the community as feeling like home, with a family-oriented culture in which staff and residents are considerate, approachable, and supportive. Apartments are often praised for their size, kitchens, bathrooms, walk-in closets, high ceilings, attractive features, and, in some cases, balconies. Beautifully maintained grounds, outdoor spaces, libraries, lounges, activities, entertainment, transportation, housekeeping, laundry services, and pet-friendly policies are also significant strengths. The community’s location near churches, grocery stores, medical providers, and parks is appreciated. Many reviewers value the social opportunities, resident council, flexible assistance programs, and the reassurance of having staff nearby. Tours are commonly described as thorough, pleasant, and non-pressuring, and several families felt The Lafayette offered excellent value compared with other senior-living options. Food and dining are the most common concerns. While some residents describe meals as delicious and balanced, others report mediocre or poor quality, small portions, inconsistent service, or dissatisfaction with proposed changes to meal pricing. Several reviewers note that food quality improved after a new chef arrived. Management generally receives favorable comments for being caring and responsive, although some mention weak follow-through, staffing shortages, and organizational changes. A few serious negative reviews cite inadequate support for residents needing more assistance, missed appointments, pests, maintenance issues, accessibility challenges, security concerns, and aging plumbing, wiring, carpeting, or kitchen facilities. Some visitors also found common areas crowded or dated. Overall, the reviews portray The Lafayette as an affordable, friendly, spacious independent-living community with strong amenities and atmosphere, but with ongoing concerns involving dining, staffing, maintenance, and consistency of management and care.