Tuscany Heights

Tuscany Villa of Naples receives overwhelmingly positive reviews for its caring and attentive staff, vibrant community atmosphere, and excellent facilities. Residents and their families appreciate the hands-on involvement of staff members like Carla, Colleen, and Olga, who contribute to a welcoming environment. The activities director, Christine, is praised for keeping residents engaged with a robust schedule of activities. The facility offers a condo-type lifestyle with extensive health and wellness programs, and its location near downtown and the beach is ideal for staying connected to the community. The dining experience is frequently highlighted, with many residents enjoying the variety and quality of meals, including special dishes like Chef Poll's pumpkin pie. The Sagely app is noted for enhancing communication with families by providing real-time updates and photos. While most feedback is positive, some concerns are raised about the night staff's rudeness and communication issues with medical aides. A few reviews mention the need for improvements in medication management and communication with families during resident difficulties. Overall, Tuscany Villa is highly recommended for its clean, well-maintained environment, supportive staff, and engaging activities. The facility is described as a home-like setting where residents feel like family, providing peace of mind to their loved ones. Despite minor areas for improvement, Tuscany Villa is considered a top choice for assisted living in Naples, offering a lively, connected community with excellent care and amenities.