Tuscany Heights

Tuscany Villa of Naples receives overwhelmingly positive reviews for its caring and attentive staff, vibrant community atmosphere, and excellent facilities. Residents and their families appreciate the hands-on involvement of staff members, including the activities director and executive team, who contribute to a lively and engaging environment. The facility offers a variety of activities, health and wellness programs, and transportation options, which help keep residents active and socially connected. The dining experience is frequently praised, with many noting the delicious and varied menu options. The facility itself is described as clean, well-maintained, and aesthetically pleasing, with amenities such as a swimming pool, courtyards, and a theater. Many reviewers highlight the sense of community and family-like atmosphere fostered by the staff, which provides peace of mind to families knowing their loved ones are well cared for. However, some reviews mention areas for improvement, such as the need for better communication with families, particularly regarding medication management and response times from medical aides. A few negative experiences were reported, including issues with night staff rudeness and concerns about emergency response times. Overall, Tuscany Villa is highly recommended for its compassionate care, engaging activities, and supportive environment, making it a desirable choice for assisted living. The facility's location near downtown and the beach, along with its reasonable pricing, further enhance its appeal. Despite some criticisms, the majority of reviews reflect a positive experience, with many residents and families expressing gratitude for the care and attention provided.