Chapters Living of Alpharetta

The reviews for Chapters Living and Addington Place of Alpharetta present a mixed picture. Many reviewers express satisfaction with the recent management changes at Chapters Living, highlighting improvements in communication, staff compassion, and resident-centered care. The leadership team is praised for their energy and commitment to enhancing the quality of care. Visitors and partners note a positive atmosphere, with engaged and joyful residents participating in activities. Conversely, Addington Place receives criticism for significant rate increases and management issues. Some reviewers report medication errors, understaffing, and unprofessional behavior from the executive director, leading to dissatisfaction and distress among residents and their families. Despite these concerns, others commend the facility for its friendly staff, clean environment, and engaging activities. The memory care unit, in particular, is noted for its caring team and positive impact on residents' well-being. Several reviews mention the facility's efforts to create a welcoming and home-like environment, with activities and outings that enhance residents' quality of life. Staff members are often described as attentive and compassionate, contributing to a sense of community. However, the transition in management has led to some turnover and challenges, affecting the consistency of care. Overall, while Chapters Living is viewed positively for its recent improvements, Addington Place receives mixed feedback, with some praising the care and environment, while others express concerns about management and service quality.