Highlands Senior Living Cartersville

Highlands Senior Living is praised for its dedicated and caring staff, who are described as friendly, helpful, and compassionate. The facility is noted for its Victorian style and cozy, home-like atmosphere. Many reviews highlight the positive interactions with staff and the vibrant community of residents. The management is commended for accommodating employees' schedules and providing opportunities for career advancement. Activities and programs are well-received, with an emphasis on keeping residents engaged and active. However, some reviews mention concerns about recent management changes, which have reportedly affected the quality of food and overall environment. Despite these concerns, many residents and their families express satisfaction with the care provided, noting the kindness and support from staff. The facility offers two locations in Cartersville, with provisions for residents with Alzheimer's or dementia. While some reviews mention pricing concerns, others appreciate the all-inclusive rates. The cleanliness and maintenance of the facility are generally praised, though some note issues with room sizes and outdoor spaces. Overall, Highlands Senior Living is recommended for its caring staff and supportive community, though some areas for improvement are noted.