Pruitt Place East Cobb

The reviews for Pruitt Place East Cobb, formerly Legacy Ridge at Sandy Plains and Heritage of Sandy Plains, highlight a mix of positive and negative experiences. Many reviewers praise the friendly and professional staff, noting their dedication to resident care and the warm, welcoming environment. The activities director at Legacy Ridge receives particular commendation for engaging residents with a variety of activities, fostering a sense of community. The facilities are often described as clean and well-managed, with good food and a home-like atmosphere. Some families express satisfaction with the level of care and communication, appreciating the staff's efforts to make transitions smooth and residents feel at home. However, there are also criticisms. Some reviewers report issues with management, citing poor communication, lack of empathy, and inadequate handling of specific situations, such as room cleanliness and resident care. Concerns about staff turnover and inconsistent adherence to regulations are mentioned, with some families experiencing dissatisfaction with the handling of personal belongings and resident needs. A few reviews mention unpleasant odors and bedbug issues, leading to decisions to move residents elsewhere. Overall, while many families and residents have positive experiences, appreciating the community and care provided, others have encountered challenges that impacted their satisfaction with the facilities.