Oaks at Savannah

The reviews for The Oaks at Savannah present a mixed picture, with both positive and negative experiences. On the positive side, many reviewers praise the facility for its friendly and accommodating staff, clean environment, and variety of activities and amenities. Residents and their families appreciate the personal interactions, expansive dining options, and the caring nature of certain staff members, such as Teresa and Delano. The facility is described as having a homey atmosphere, with well-maintained rooms and a range of social activities that enhance residents' quality of life. However, there are significant concerns raised by other reviewers. Some report issues with unprofessionalism, high staff turnover, and inadequate care, particularly in the memory care unit. Complaints include malfunctioning emergency alert systems, pest infestations, poor food quality, and neglect of residents' needs, leading to incidents of dehydration and malnourishment. There are also reports of management being dismissive of grievances and concerns about the facility's physical condition and safety. Overall, while some families have had positive experiences and feel their loved ones are well cared for, others have encountered serious issues that have led them to move their relatives out of the facility. Prospective residents and their families are advised to conduct thorough research and consider both the positive and negative feedback before making a decision.