Oaks at Savannah

The reviews for The Oaks at Savannah present a mixed picture, with both positive and negative experiences. On the positive side, some residents and their families appreciate the friendly and accommodating staff, the clean and pleasant environment, and the variety of activities and outings offered. The facility is described as having a homey atmosphere, with some staff members going above and beyond to ensure residents' needs are met. The dining experience is praised by some, with a diverse menu and attentive service. However, there are significant concerns raised by other reviewers. Complaints include issues with staff turnover, unprofessional behavior, and inadequate care, particularly in the memory care unit. Some residents have experienced neglect, such as not receiving timely assistance after falls, inadequate bathing, and poor food quality. There are also reports of pest infestations, plumbing issues, and a lack of responsiveness from management to grievances. Concerns about safety, such as missing hallway railings and uncovered outlets, are also mentioned. Additionally, some reviewers highlight problems with communication and hidden fees. Overall, while some families have had positive experiences at The Oaks, others strongly advise against choosing this facility due to the reported neglect and management issues. Potential residents and their families are encouraged to conduct thorough research and consider these mixed reviews when making a decision.