Twin Rivers Senior Living

Twin Rivers Senior Living, formerly Wedgewood Terrace Provident Resources Group receives mixed reviews. Some reviewers praise the facility for its cleanliness, large rooms, reasonable pricing, and frequent upgrades. They commend the staff for being fantastic, compassionate, and attentive, especially during the pandemic, ensuring residents received care and attention. Positive experiences include staff taking residents to appointments, following medical orders, and providing independence and fulfillment. However, there are significant concerns, particularly in the dementia ward. One reviewer reports neglect, with a resident suffering from falls, unadministered medication, and unchanged bedding. They criticize staff for being inattentive, judgmental, and unkind, especially towards residents with dementia. Another reviewer mentions issues with laundry services and a lack of activities for residents. Despite these concerns, some reviewers have had positive interactions with staff, describing them as friendly, courteous, and responsive. The facility's outdoor environment is noted as safe and pretty. Overall, while some families are satisfied with the care provided, others express serious concerns about neglect and inadequate attention to residents' needs, particularly in specialized care areas.