Plum Creek Chicago

The reviews for Plum Creek Chicago, formerly known as Autumn Green, present a mixed picture. Many residents and their families express satisfaction with the community, praising the friendly and attentive staff, clean environment, and vibrant activities. Residents appreciate the sense of community, safety, and the ability to personalize their living spaces. The staff, including individuals like Michael Dubina and James Ineh, receive commendations for their dedication and responsiveness, with some residents noting improvements since the transition to Plum Creek Supportive Living. However, there are significant criticisms as well. Some reviewers express dissatisfaction with the management, particularly under the leadership of James Ineh, citing issues like rude behavior, poor communication, and a high turnover of residents since the change in ownership. Concerns about cleanliness, such as reports of cockroaches and rats, are also mentioned. Additionally, some reviewers feel that the facility prioritizes profit over resident care, with complaints about rent increases and inadequate services for the cost. Overall, while many residents and families are pleased with the community and its offerings, others have experienced challenges, particularly related to management and facility conditions. The reviews highlight the importance of considering both positive and negative aspects when evaluating Plum Creek as a potential living option for seniors.