Voyage Senior Living of Herrin

The reviews provide a mixed perspective on Hurricane Creek, an assisted living facility. Many reviewers praise the professionalism and helpfulness of the staff, noting their kindness and the family-like atmosphere they create. Moira and Francine express gratitude for the staff's support in navigating the system and providing necessary assistance to their mother. Another reviewer appreciates the facility's cleanliness, friendly staff, and the positive experience of their grandmother, who enjoys the activities and amenities offered, such as a spacious cafeteria, game room, and beauty services. However, some criticisms are noted. One reviewer mentions dissatisfaction with the food quality and management, citing favoritism and unresolved issues. Another review highlights the need for facility updates, as some rooms lack natural light and windows. Despite these concerns, the staff is generally described as informative and caring, with 24-hour availability and a range of activities, including church services, movies, and musical performances. In contrast, a review of Voyage Senior Living of Herrin mentions limited activities and outdated facilities, exacerbated by COVID-19 restrictions. The staff is described as friendly and caring, but the lack of engagement opportunities is a concern. Overall, while Hurricane Creek receives commendations for its staff and community atmosphere, there are areas for improvement, particularly in food quality and facility updates. The reviews reflect a generally positive experience, with some room for enhancement in specific aspects.