Homestead of Tonganoxie

The reviews for Vintage Park at Tonganoxie present a mixed picture. Many residents and their families appreciate the friendly and supportive staff, clean facilities, and engaging social activities. The fixed fee for all service levels is seen as a budgeting advantage, and the facility is often described as homelike and people-oriented. Some reviews highlight the large, clean rooms and the helpfulness of the staff in setting them up for residents' convenience. Special events, like a resident's 100th birthday party, are praised for their professionalism and attention to detail. However, there are notable concerns. Some reviews mention issues with cleanliness upon arrival, such as mold and unclean rooms. The food quality and variety receive mixed feedback, with some residents finding it excellent and others suggesting improvements. Staffing issues are a recurring theme, with reports of being short-staffed affecting service quality, including food preparation and management responsiveness. There are also serious allegations of bed bugs, black mold, and unfair treatment of employees by management. Communication issues and occasional cold meals are also mentioned. Overall, while many residents and their families have positive experiences and would recommend the facility, there are significant areas for improvement, particularly in management practices, staffing, and facility maintenance.