Tridgeview Commons of Midland

The reviews for Brookdale Midland present a mixed picture. Many reviewers appreciate the caring and professional staff, noting their efforts to engage residents in activities and maintain a warm, inviting atmosphere. The facility is described as clean, home-like, and well-organized, with some residents enjoying the food and the variety of activities offered, such as bingo, arts and crafts, and outings. The staff's friendliness and helpfulness are frequently highlighted, and some reviewers commend the facility for its immediate availability and personalized care. However, there are significant concerns raised by other reviewers. Some criticize the management for prioritizing profit over resident care, leading to issues like understaffing, inadequate food, and poor communication. Serious allegations include overmedication, neglect, and inappropriate behavior by certain staff members, contributing to residents' physical and mental decline. Reports of unsanitary conditions, such as infestations and lack of proper hygiene practices, are also mentioned. The facility's handling of memory care is particularly criticized, with claims of residents being left unattended, leading to falls and injuries. Overall, while some families have had positive experiences, others express deep dissatisfaction and concern for their loved ones' well-being, urging potential residents to carefully evaluate the facility before making a decision.