SageGrove at Raymore

Benton House of Raymore receives mixed reviews from residents and their families. Many praise the facility for its welcoming and friendly atmosphere, with staff members knowing residents by name and treating them with dignity and respect. The community is described as clean, well-maintained, and homey, with a variety of activities available, including bingo and live entertainment. Some residents appreciate the pet-friendly environment and the opportunity to socialize and make friends. The staff is often commended for being attentive, professional, and caring, with nurses making regular rounds to check on residents. However, there are also criticisms. Some reviewers express concerns about management and communication, citing issues with staffing shortages and inadequate care. Complaints include a lack of lunch breaks for staff, high costs, and small room sizes. A few reviewers mention neglect, with residents left alone for long periods and insufficient attention to fall risks. The food receives mixed feedback, with some residents finding it unsatisfactory. There are also concerns about the lack of security systems and limited activities during COVID-19. Despite these issues, many families still recommend Benton House of Raymore, appreciating the compassionate care and community atmosphere.