Promenade at University Place

1228 Western Avenue, Albany, NY 12203
Assisted Living · Memory Care

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For residents and staff
(518) 514-9500
For pricing and availability
(855) 866-7661

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Last updated May 24, 2025

About Promenade at University Place

Promenade at University Place is an Assisted Living community in the Albany area that also offers Memory Care. Estimated costs for this community start at $6,800, which is lower than the cost of care in the Albany area of $8,093.

Promenade at University Place offers a vibrant and caring environment designed to meet the diverse needs of its residents. This senior living community is known for its comprehensive care and medical services, ensuring peace of mind for both residents and their families. With a 24-hour call system and supervision, residents receive personalized assistance with daily activities such as bathing, dressing, and medication management. The community is well-equipped to support those with mild cognitive impairments, providing a safe and nurturing atmosphere.

The neighborhood surrounding Promenade at University Place enriches the living experience with a variety of amenities and services. Just a short distance from the community, Albany Medical Center stands ready to provide top-notch healthcare services. Residents can also easily access Bailey Filipp & Wakil Eye Physicians & Surgeons, located a mere 0.1 miles away, ensuring that medical needs are promptly addressed. For everyday necessities, CVS Pharmacy is conveniently situated less than a mile away.

Residents can enjoy leisurely strolls along the walking paths or engage in the many scheduled activities and programs offered within the community. A library, game room, and fitness room provide ample opportunities for social engagement and physical wellness. The community also offers transportation arrangements, making it easy for residents to explore nearby cafes and restaurants such as Panera Bread and McDonald's, both within close proximity.

The diverse and welcoming neighborhood boasts a variety of cultural backgrounds, with a rich tapestry of communities contributing to a dynamic and inclusive environment. The median income and life expectancy reflect a stable and thriving area, adding to the sense of security and well-being for residents at Promenade at University Place. With positive reviews highlighting the community's dedication to quality care and service, it is a place where seniors can truly feel at home.


AI-generated description based on Seniorly's proprietary data. Contact a Seniorly representative to learn more.

Pricing for Promenade at University Place

starts from
$6,800/mo
Estimated starting prices by room type
Studio$6,800/mo
Private Room$7,120/mo
One Bedroom$7,910/mo

Your monthly costs at Promenade at University Place will vary depending on room type and the level of care needed. Click the button above to connect with your Seniorly Local Advisor for more accurate pricing.

Request a tour at Promenade at University Place

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Reviews for Promenade at University Place

6.4
Seniorly Community Score
Based on Seniorly's proprietary scoring, including 122 reviews across the web.

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a Seniorly representative for details.
The reviews for Promenade at University Place present a mixed picture. Some reviewers praise the facility for its cleanliness, friendly staff, and variety of activities. They appreciate the compassionate care provided, especially in the memory care unit, and commend staff members like Odette Facey for their helpfulness and dedication. The facility's Medicaid approval is seen as a significant advantage for some families, and many residents reportedly enjoy the food and social activities. However, there are numerous criticisms as well. Several reviewers express concerns about staff turnover, incompetence, and poor communication. Issues such as overcharging, medication errors, and theft are mentioned. The facility's handling of health and safety issues, including a past Legionnaires' disease outbreak and a bed bug problem, is criticized. Some reviewers find the facility's location on a busy road and its hotel-like atmosphere unappealing. The building's age and ongoing renovations are noted, with some finding the environment dark and outdated. The reviews also highlight inconsistencies in service, with some families experiencing excellent care while others face significant challenges. Complaints about unreturned calls, lack of outings, and chaotic management are common. Despite these issues, some residents and their families are satisfied with the care and support provided, noting improvements in residents' social engagement and well-being. Overall, the reviews suggest that while Promenade at University Place has strengths, potential residents and their families should carefully consider both the positive and negative aspects before making a decision.
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Reviews left on Seniorly
Overall rating
Kathleen M
May 2024
Very professional people. My husband has dementia and they know just how to manage him . Great communication, lovely room and lots of activity .
... Read More

Care offered at Promenade at University Place

Care services

  • Mild cognitive impairment
  • Medication management
  • Dementia care

Amenities at Promenade at University Place

  • Furnished
  • Emergency Alert System
  • Move-in coordination
  • Concierge
  • Meal preparation and service
  • Professional chef
  • Movie nights
  • Community-sponsored activities
    Happy hour, Cooking classes, Live dance or theater performances, Holiday parties, Dances, Art classes, Has karaoke, Trivia games, Live well programs, Has birthday parties, Walking club, Has garden club
  • Faith Based
    Jewish services, Catholic services, Devotional activities offsite
  • Special dietary restrictions
    Low / No Sodium

Ask a local senior living advisor a question

Seniorly offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask - they're here to help!

Rich Curry
Rich Curry
Albany Seniorly Advisor
  • 5 (7 reviews)
  • Families helped: 888
  • 9 years of experience
  • Top advisor: 2022, 2024
  • Need help sooner?
    Call us at (855) 866-7661

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    Seniorly Neighborhood Insights for Albany, NY (12203)

    Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

    Total population: 32,239

    30% of population is 50+ years old, 14% is 65+ years old
    The poverty rate is 10% higher for this region compared to the New York state average, which is 13%

    Diversity

    10% of population identify themselves as Black, 8% as Asian, 8% as Hispanic, and 76% as White

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    Disclaimer

    Seniorly is not affiliated with the owner or operator(s) of Promenade at University Place. The information above has not been verified or approved by the owner or operator. For exact details, connect to a Seniorly Local Advisor in Albany by calling (855) 866-7661. There is no cost for this service. We are compensated by the community you select.
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