Highlands Senior Living - Gaston

Rapha Residential Care has received mixed reviews. Some visitors and family members have expressed concerns about the facility's cleanliness and outdated condition, noting issues like old carpets, narrow hallways, and debris on the front steps. The location is described as rural and lacking nearby stimulating activities. Some reviewers felt there was insufficient staff interaction and communication with residents, and the food was not appealing. However, others have praised the staff for being warm, caring, and professional, highlighting their dedication to resident care. The facility is described as not the newest or fanciest, but it provides good care. Some visitors noted that the rooms are clean and comfortable, though not fancy, and that residents have access to various activities. A physician visits once a month, and some residents have become more active since moving in. The staff and management are commended for their friendliness and genuine care for residents. Overall, while the facility may need updates and improvements, many appreciate the quality of care provided by the staff.