Brookstone Terrace of Chanticleer

Brookstone Terrace of Chanticleer, formerly Oaks at Chanticleer is generally well-regarded for its attentive and caring staff, who are praised for their friendliness, responsiveness, and genuine care for residents. Many reviewers appreciate the clean and welcoming environment, noting the facility's cheerful decor and homely atmosphere, which includes amenities like a salon, ice cream parlor, and various activity spaces. The community offers a range of activities, from exercise to arts and crafts, and is noted for its efforts to engage residents, particularly those with dementia or Alzheimer's. Some reviewers highlight the facility's proximity to medical services as a positive aspect. However, there are concerns about the facility's age, with some noting that it has not been remodeled recently. Issues with personal item management and communication have been mentioned, along with occasional understaffing, particularly in the evenings. Some reviewers have experienced challenges with medical care and communication regarding hospital visits. Despite these concerns, many families express gratitude for the care provided, feeling that their loved ones are safe and well-cared for. The facility is recommended for those seeking early-stage Alzheimer's and dementia care, though some feel it may not be suitable for all needs. Overall, the Oaks at Chanticleer is seen as a supportive and caring environment for residents, with room for improvement in certain areas.