Southerland Place - CLOSED

Southerland Place - CLOSED is an assisted living facility that receives positive feedback for its cleanliness, friendly staff, and overall environment. Visitors appreciate the patience and accommodation shown by the staff, especially when visiting with small children. The facility is described as clean, well-organized, and comfortable, with residents appearing happy. The rooms are noted to be spacious and well-kept, with amenities like TVs, chairs, and bathrooms. The community is described as peaceful, quiet, and attractively decorated, giving a sense of being in a high-end place rather than an institution. The facility offers nursing assistance, three meals a day, snacks, entertainment, and field trips. The staff is praised for being hospitable, welcoming, and responsive to requests, such as delivering supplies or checking on residents. However, there are occasional concerns about the aides being too busy, leading to delays in attending to residents. Despite this, the overall impression is positive, with residents and their families expressing satisfaction with the care and services provided. The facility is also noted for its open visitation policy and willingness to accommodate personal preferences, such as allowing residents to bring their own furniture and customize their living spaces. The location is considered convenient, and the facility qualifies for long-term care insurance benefits due to its 24-hour nursing staff. While it is considered pricey, the quality of services and care justifies the cost for many families.