Pegasus Landing of Forney

The reviews for Pegasus Landing, formerly known as Three Forks, present a mixed picture of the facility. Some reviewers praise the staff for their friendliness, compassion, and dedication, noting improvements such as new landscaping, remodeled interiors, and engaging activities. They appreciate the care provided, especially in memory care, and commend specific staff members for their efforts. However, many reviews highlight significant concerns. Common complaints include poor management, high staff turnover, and inadequate maintenance, with issues like frayed carpets, mold, and broken fixtures going unresolved. The facility is often described as understaffed, leading to overworked aides and insufficient care. Several reviewers criticize the food quality, citing it as substandard and lacking nutritional value. The transition to new ownership by Pegasus Senior Living is frequently mentioned as a turning point for the worse, with reports of increased fees, reduced services, and a focus on profit over resident care. Some families express frustration over unprofessional behavior from management and staff, including rude interactions and unfulfilled promises. Concerns about cleanliness, safety, and the suitability of the facility for assisted living versus nursing home care are also raised. Despite some positive experiences, the overall sentiment suggests a decline in quality and satisfaction since the change in ownership, prompting some families to seek alternative care options for their loved ones.