The Estates at Charlottesville

The Estates at Charlottesville, formerly Morningside of Charlottesville, receives mixed reviews from residents and their families. Many praise the facility for its caring and professional staff, highlighting individuals like Brittany, Brandy, and Shannon for their exceptional service. The staff is often described as warm, welcoming, and attentive, contributing to a positive atmosphere. Residents appreciate the variety of activities offered, such as Bingo, exercise programs, and social events, which enhance their quality of life. The facility is noted for its cleanliness, with some mentioning recent renovations and a pleasant environment. However, there are criticisms regarding management changes, staffing challenges, and communication issues. Some reviewers express dissatisfaction with the quality of food, describing it as lacking in taste and high in salt content. Concerns about the facility's adherence to DNR orders and the handling of refunds have also been raised. A few reviews mention a decline in cleanliness and care, with reports of missing personal belongings and unresponsive staff. Overall, while many families are grateful for the compassionate care their loved ones receive, others feel improvements are needed in certain areas, such as food quality, communication, and management stability. Despite these concerns, Morningside remains a popular choice for those seeking assisted living in Charlottesville, with many residents and families expressing satisfaction with the facility's offerings and the dedication of its staff.