Shepherd of Cottage Grove

KindredHearts of Cottage Grove is an assisted living and memory care facility in Wisconsin, part of a family-owned cooperation with 23 buildings statewide. The facility offers a structured activity program with nine daily activities, and individual programs are available for those in need. The building is well-maintained, and staff receive dementia-specific training. However, reviews present a mixed picture. Some praise the facility for its caring staff, clean environment, and welcoming atmosphere, noting positive experiences with leadership and activities like residents playing the organ. Others express dissatisfaction, citing issues such as understaffing, high turnover, and management rarely being on-site. Concerns include staff being inattentive, poorly trained, and frequently on their phones. Some residents reportedly receive meals on paper plates, and the food quality is criticized. There are claims of neglect, lack of communication with families, and insufficient activities, with residents often left to watch TV. Some reviewers mention a small-town feel and reasonable pricing, but suggest updates to the facilities, such as more lounge chairs. Overall, experiences at KindredHearts of Cottage Grove vary significantly, with some families recommending it for memory care and others expressing regret over their choice.