Village Pointe Commons The Paramounte

Village Pointe Commons receives generally positive feedback for its friendly and accommodating staff, with special mentions of individuals like Kathy, Jenna, Victoria, Amy, Kerry, Diana, and Ann M. Residents and their families appreciate the community's welcoming atmosphere, the inclusion of families, and the variety of activities and events offered. The facility is praised for its beautiful and well-maintained environment, with amenities such as a swimming pool, gym, and gardening club. Many reviewers highlight the peace of mind they have knowing their loved ones are in a safe and caring environment. However, there are some criticisms, particularly regarding the quality of food and the responsiveness of the care staff. Some reviewers express concerns about the lack of communication, especially in emergencies, and the inconsistency in staff training and availability. There are also mentions of issues with maintenance and the enforcement of mask rules. A few reviews suggest that the facility may not be suitable for residents requiring higher levels of care due to staffing challenges. Overall, while Village Pointe Commons is seen as a vibrant and supportive community with a range of activities and a caring staff, there are areas for improvement, particularly in food services and staff communication. The facility is recommended for those who value an active community and a pleasant living environment, but potential residents should consider their specific care needs and preferences.