Village Pointe Commons The Paramounte

Village Pointe Commons (VPC) receives generally positive feedback for its friendly and accommodating staff, with specific praise for individuals like Kathy, Jenna, Victoria, Amy, Kerry, Diana, and Ann. Residents and their families appreciate the welcoming atmosphere and the staff's genuine care, which provides peace of mind, especially during challenging times. The facility offers a range of activities, including a swimming pool, gym, and gardening club, which are well-received by residents. The community is described as clean, well-maintained, and beautifully appointed, with attractive landscaping and a warm, inviting atmosphere. However, there are some criticisms, particularly regarding the quality of food, which several reviewers find lacking. Some residents choose to eat in their apartments or dine out instead. Additionally, there are concerns about staff turnover, inconsistent communication, and inadequate response times for maintenance and care needs. A few reviews mention issues with staff being inattentive or preoccupied with personal activities, leading to delays in assistance and communication lapses, especially during emergencies. Despite these concerns, many residents and their families express satisfaction with the overall environment and the opportunities for social engagement and independence. The facility's location is also noted as convenient, with proximity to family members and local amenities. While some reviews are critical, the majority highlight the positive aspects of living at VPC, emphasizing the caring staff and the community's efforts to create a supportive and active environment for its residents.