Glacier Hills

We came to visit my Father in Law at 3:30 pm and found that not only was he still in bed with his pajamas, but laying there, soaking in his own urine. Which meant he had not eaten or been cared for that day until we arrived. In addition, we found his potty stool in the shower with a pile of feces and urine under it. This is neglect, which is abuse. There was nobody but a low level person ( who seemed totally clueless ) there to ask why he was left this way. My father in law had dementia - that is why this facility was chosen. They are not taking care. If you love your person, do not bring them to Glacier Hills.

If you care about your family, do not send them to this place. My mom just survived a brain aneurysm 3 weeks back. She was airlifted to U of M hospital where they saved her life. The last three weeks she has fought hard to recover. This place had a representative that came and convinced us that it is '5 star' overstaffed facility, where she would receive the best care and rehabilitation. This was a lie. She waited the first 3 hours before anyone came in to admit her. By this time it was 8:30pm. I left thinking they would take care of her. By 2 am she had to go back to UofM emergency because she couldn't breathe. No one had suctioned her. No one there bothered to call me or my two sisters to tell us of this happening. I came in at 12:30pm after her being brought back at 10:30 am. Finding her not hooked up to her oxygen, the (super loud) machine off, no water in it. Her feeding tube, still full, not hooked to her marked as opened at 9pm the night before. Her call button on a table 4 feet from her reach. Her feet, legs, and gown covered in feces. I push the call button and no one comes to see about it for 20 minutes. I start to look around to find who is here working. One lady is playing on her phone in front of a computer, the other just coming from eating lunch. The later comes in and doesn't know why her machine is off, how long, or who shut it off. Never even recognizes that my mom has poop all over herself. After her excuses, the head nurses excuses, and threats of retaliation from the insurance companies if I removed her, I finally see the staff doctor, wearing a UofM white doctors coat, she says she will arrange for her to go back to U of M. Back at the emergency now my mom is broken in her spirit to fight and wishes that she could just be let to die. Now I have to figure out a new place for her to go. My advice would be to avoid this place, or suffer the pain of watching your loved one be degraded, and made to feel like their life is not worth living. Unbelievable that someone can go from such a great come back to having their spirit brought down in less than 24hrs. Also, no pillow case on her pillow, and they gave her a glass of ice water knowing she cannot eat or drink right now. Never seen the cena worker use gloves, only the head nurse who came in to threaten me.