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Arbor Hills Memory Care Community

2625 West Plano Parkway, Plano, TX 75075
Memory Care

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For residents and staff
(972) 509-8905
For pricing and availability
(972) 846-4470
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Last updated Sep 24, 2025

About Arbor Hills Memory Care Community

Arbor Hills Memory Care Community is a Memory Care community in the Plano area. Costs for this community start at $3,095, which is lower than the cost of care in the Plano area of $3,998.

Arbor Hills Senior Living offers a warm and welcoming environment that emphasizes personalized care and medical services, ensuring peace of mind for residents and their families. At the heart of this esteemed community is a dedication to memory care, where each resident's journey with memory loss is approached with compassion and understanding. The staff at Arbor Hills are trained to provide specialized care for individuals with Alzheimer's, Dementia, and other forms of memory loss, using innovative techniques to enhance the quality of life for their residents.

Nestled in a vibrant neighborhood, Arbor Hills is conveniently located near top medical facilities such as Texas Health Presbyterian Hospital of Plano and Baylor Regional Hospital. This proximity ensures that residents have easy access to a wide range of healthcare services, further supported by on-site nursing and a 24-hour call system. The community's commitment to health and well-being is evident in its comprehensive healthcare services, including medication management, assistance with daily living activities, and coordination with healthcare providers.

Beyond its focus on care, Arbor Hills is surrounded by a lively community with a variety of amenities. Residents can enjoy outings to local favorites like Bavarian Grill and the Heritage Farmstead Museum. For those who enjoy a peaceful stroll, the neighborhood offers beautiful parks and walking paths. Nearby, residents will find convenient access to pharmacies like Walgreens, as well as a selection of cafes and restaurants, including Starbucks and Chuy's, perfect for a casual outing with family and friends.

The positive reviews from families and residents alike speak volumes about the enriching and supportive environment at Arbor Hills. Managed by Koelsch Communities, a family-owned company with over 60 years of experience, Arbor Hills is a testament to the legacy of providing dignified and respectful care. This community truly embodies a place where seniors can thrive, find joy in daily activities, and maintain a sense of purpose and connection.


AI-generated description based on Seniorly's proprietary data. Contact a Seniorly representative to learn more.

About Koelsch Communities

Average Rating
4
(11 reviews)

Arbor Hills Memory Care Community is a member of the Koelsch Senior Living portfolio of communities. Established in 1958, Koelsch Communities, led by CEO Aaron Koelsch, began with a single nursing home in Kelso, Washington. The family's commitment to excellence has grown, and today, this family business operates 37 communities across eight states, providing exceptional care. Judy Koelsch, Principal Designer, blends elevated and comfortable interior aesthetics, incorporating natural beauty and local culture into each community. Koelsch is distinguished in the Senior Living industry with nationally recognized Assisted Living and Memory Care programs. Design intent and innovative care techniques, coupled with 24/7 licensed nurses, prioritize safety. The Koelsch vision revolves around creating happiness for residents and their families through an unparalleled living experience. Koelsch Senior Living communities have an average rating of 4 out of 5 stars on Seniorly.

See all Koelsch Communities communities

Pricing for Arbor Hills Memory Care Community

Pricing starts from
$3,095/mo

Your monthly costs at Arbor Hills Memory Care Community will vary depending on room type and the level of care needed. Click the button above to connect with your Seniorly Local Advisor for more accurate pricing.

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Care offered at Arbor Hills Memory Care Community

Care services

  • Dementia waiver
  • Mild cognitive impairment
  • Medication management

Reviews for Arbor Hills Memory Care Community

8.4
Seniorly Community Score
Based on Seniorly's proprietary scoring, including 63 reviews across the web.

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a Seniorly representative for details.
Arbor Hills Memory Care receives mixed reviews from residents' families and visitors. Many praise the facility for its compassionate and skilled staff, who are described as caring, attentive, and dedicated to providing personalized care. The environment is often highlighted as warm, welcoming, and beautifully maintained, with engaging activities and good food. Several families express satisfaction with the communication and support from the staff, noting that their loved ones are treated with respect and dignity. However, some reviews point out significant concerns, particularly regarding understaffing and inadequate care. Issues such as insufficient caregiver-to-resident ratios, especially on weekends, and poor hygiene practices in common areas are mentioned. Some families report neglect, such as residents being left in soiled diapers or not receiving timely medical attention after falls. There are also complaints about high staff turnover and management's lack of responsiveness to concerns. Overall, while many families have positive experiences and feel their loved ones are well-cared for, others have encountered serious issues that led them to move their family members to other facilities. The facility's new leadership is noted, with some expressing hope for improvements.
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Ask a local senior living advisor a question

Seniorly offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask - they're here to help!

Kimberly Moes
Kimberly Moes
Plano Seniorly Advisor
  • Families helped: 823
  • 5 years of experience
    • Need help sooner?
    Call us at (972) 846-4470

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    Amenities at Arbor Hills Memory Care Community

    • Furnished
    • Emergency Alert System
    • Move-in coordination
    • Concierge
    • Set menu
    • Choice menu
    • Meal preparation and service
    • Community-sponsored activities
      Resident band or musicians, Choir / singing club, Bible study group, Current events club, Cooking classes, Live dance or theater performances, Holiday parties, Dances, Art classes, Has karaoke, Trivia games, Live well programs, Has birthday parties, Wine tasting, Has cooking club, Walking club, Has wii bowling, Has garden club
    • Pet-friendly
      Large dogs, Cats
    • Faith Based
      Protestant services, Jewish services, Catholic services, Other religious services, Devotional activities on site

    Seniorly Neighborhood Insights for Plano, TX (75075)

    Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

    Total population: 37,223

    40% of population is 50+ years old, 20% is 65+ years old
    The poverty rate is 3% lower for this region compared to the Texas state average, which is 13%

    Diversity

    7% of population identify themselves as Black, 11% as Asian, 15% as Hispanic, and 78% as White

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