Springbrook Center

The care here is completely substandard. Extremely poor communication, food not fit for my dog, uncaring and uninterested staff. Lack of attendance at any room or patient was normal, if i didn't go and personally find a nurse, the call bell would not be answered for up to 30-40 minutes. There were no senior staff on duty on the weekends - requests for changes to care or meds went unanswered until MON or TUE. There were a couple of decent, caring staff but by and large it was everyone ticking boxes or just trying to get through their shift with the bare minimum. I expect to complain to state authorities but as one other person said, if you want care for your loved ones, don't send them here.