Gardens Care Senior Living Scottsdale

The reviews for Gardens Care and Truewood by Merrill Scottsdale present a mixed picture. Many reviewers praise the facilities for their cleanliness, friendly staff, and engaging activities. Residents and their families appreciate the sense of community, with some describing it as a home-like environment. The staff is often highlighted for their professionalism, compassion, and dedication to resident care, contributing to a positive living experience. The dining experience is generally well-received, with several reviewers noting the quality and variety of meals. However, there are significant criticisms, particularly following a change in ownership. Some reviewers express dissatisfaction with the new management, citing issues such as high staff turnover, inadequate care, and poor communication. Concerns about missing medications, insufficient night staff, and unresponsive caregivers are mentioned. The facility's pricing is also criticized, with some feeling it is overpriced for the services provided. Construction and noise have been noted as inconveniences, and some reviewers feel the focus has shifted more towards profit than resident care. Overall, while many residents and families have positive experiences, others have encountered challenges, particularly related to management changes and service quality. Potential residents are advised to thoroughly research and visit the facility to ensure it meets their needs and expectations.