Gardens Care Senior Living Scottsdale

The reviews for Gardens Care and Truewood by Merrill Scottsdale present a mixed picture of these senior living facilities. Many reviewers praise the facilities for their cleanliness, friendly staff, and engaging activities. Residents and their families appreciate the sense of community, with some describing the staff as compassionate and dedicated. The food generally receives positive feedback, with some residents enjoying the variety and quality of meals. Several reviewers highlight the welcoming atmosphere and the efforts made by staff to ensure residents feel at home. However, there are notable criticisms, particularly concerning Gardens Care after a change in ownership. Some reviewers express dissatisfaction with the management, citing issues like missing medications, inadequate staffing, and poor communication. Complaints about high turnover rates among staff and increased costs without corresponding improvements in service are also mentioned. A few reviews specifically criticize the quality of food and the lack of activities. Truewood by Merrill Scottsdale receives commendations for its professional and caring staff, with some reviewers noting the facility's cleanliness and well-maintained environment. However, there are concerns about the corporate nature of the management, with some feeling that profit is prioritized over resident care. Issues such as high staff turnover, inadequate training, and insufficient nighttime assistance are highlighted. Overall, while many residents and families express satisfaction with the facilities, there are significant concerns about management practices and service quality, particularly following ownership changes. Potential residents are advised to thoroughly research and visit the facilities to ensure they meet their needs.