Lycel Senior Care Home

Reviews of Table Rock Memory Care (TRMC) are highly mixed, with strong differences based on the reviewer’s relationship to the facility and the time period described. Many families, employees, therapists, and visitors praise the attractive, secure building, cleanliness, activities, meals, and compassionate caregivers. Positive reviewers describe staff as dedicated, respectful, and emotionally connected to residents. Several families say their loved ones appeared safe, engaged, and well cared for, and they appreciated the facility’s handling of dementia-related behaviors. One spouse reported good communication after falls and praised the physical therapy assistant and individual caregivers. Pricing was described as reasonable by at least one reviewer. However, numerous negative reviews raise serious concerns about management, staffing, training, communication, and consistency of care. Allegations include medication errors or missing medications, inadequate bathing, residents left in soiled clothing or diapers, poor meal service, lost belongings, bedsores, insufficient food or water, locked rooms, and failure to notify family promptly about a death. One family reported that the facility accepted and then refused a resident with challenging behaviors, while allegedly retaining payment and failing to return calls or provide a refund. Other reviewers described frequent administrator turnover, state violations, low staffing, and management that was unresponsive or disrespectful to employees and families. Several positive reviews appear to come from current staff, which some reviewers question, while employees defend the facility and emphasize teamwork and recent improvements under new leadership. Some comments refer to the facility under former names or earlier management, so conditions may have changed over time. Overall, the reviews suggest caring individual staff and a pleasant environment, but potentially significant operational and management weaknesses requiring careful, current verification through visits, references, and state inspection records.