MorningStar Senior Living of Longmont

The reviews for Balfour Longmont present a mixed picture, with many praising the facility for its beautiful environment, caring staff, and quality amenities. Several reviewers highlight the exceptional care provided to their loved ones, particularly in memory care, and commend the staff for their kindness and professionalism. The facility is described as vibrant, with a variety of activities and good food, making it a pleasant place for residents and visitors alike. Some reviewers specifically mention the positive experiences with management and the seamless transition for new residents. However, there are also negative reviews that raise serious concerns about the quality of care. Some reviewers report neglect, such as long response times to calls for assistance and inadequate attention to residents' needs, leading to distressing situations. Issues with medication management and communication are also noted, with one reviewer detailing a significant medication error. Additionally, some express dissatisfaction with the high cost and small room sizes. Overall, while many find Balfour Longmont to be a supportive and well-managed community, others caution potential residents about the facility's shortcomings, particularly in terms of staffing and responsiveness. The reviews suggest that experiences can vary significantly, and prospective residents and their families should carefully consider their specific needs and visit the facility to make an informed decision.