The Barclay at ParkSquare

The reviews for The Barclay at ParkSquare, formerly The Plaza at ParkSquare, present a mixed picture of the assisted living facility. On one hand, many reviewers praise the facility for its luxurious environment, likening it to a high-end hotel with its elegant decor, spacious apartments, and a wide range of amenities. The staff, particularly individuals like Barry and Dorinda, receive commendations for their professionalism, warmth, and dedication to residents' well-being. Activities such as daily happy hours, live music, and a variety of programs are highlighted as contributing to a vibrant and engaging atmosphere. Families express relief and gratitude for the care their loved ones receive, noting improvements in residents' social lives and overall happiness. Conversely, some reviews paint a starkly different picture, criticizing the facility for its lack of adequate care and professionalism. Concerns are raised about understaffing, poor communication, and inadequate medical care, with specific complaints about cold food, lack of cleanliness, and disrespectful staff behavior. One reviewer mentions a history of the facility being under moratorium, suggesting past regulatory issues. The negative reviews caution potential residents and their families to be wary of the facility's polished exterior, which they claim masks underlying problems. Overall, while many families are satisfied and even thrilled with the care and environment at The Plaza, others urge caution, highlighting significant concerns about the quality of care and management practices.