The Legacy at Highwoods Preserve

The reviews for Legacy at Highwoods Preserve highlight a generally positive experience with some areas for improvement. Many reviewers praise the facility for its caring and competent staff, including specific mentions of individuals like Toni, Theresa, and Joe, who are noted for their dedication and professionalism. The facility is described as clean, well-maintained, and beautifully situated in a nature preserve, offering a peaceful environment with plenty of activities and amenities for residents. The community is often compared to a resort, with spacious rooms and a variety of social events that foster a family-like atmosphere. However, some concerns are raised about the food quality, with several reviewers noting that it could be improved. There are also mentions of price increases over time, which some find challenging to manage. A few reviews express dissatisfaction with the front desk service and communication regarding care needs, particularly in cases involving complex medical requirements. Overall, Legacy at Highwoods Preserve is highly recommended by many for its supportive environment, engaging activities, and attentive care. The staff's commitment to residents' well-being is frequently highlighted, contributing to a sense of peace of mind for families. Despite some criticisms, the facility is often described as a top choice for assisted living, with many residents and their families expressing gratitude for the positive impact on their lives.