Parkside Assisted Living and Memory Care at Cumming

The reviews for Oaks at Shiloh Point present a mixed picture. On the positive side, many reviewers appreciate the facility's layout, affordability, and friendly staff. The community is described as clean, with good amenities and a variety of activities, including unique features like a courtyard with domesticated chickens. The staff is often praised for being caring and responsive, with some reviewers noting the executive and marketing directors' hands-on approach. The facility's location and diversity are also highlighted as benefits. However, there are significant concerns raised by other reviewers. Some report a decline in care quality, with issues such as incorrect billing, missing laundry items, and insufficient medical training for aides. A few reviewers recount negative experiences with respite care, noting a decline in their loved ones' health during their stay. Communication issues with corporate and a lack of staff to assist residents in going outside are also mentioned. Additionally, some reviewers express dissatisfaction with the handling of medical emergencies and the level of assistance provided to residents with dementia. Overall, while some families have had positive experiences and would recommend Oaks at Shiloh Point, others have encountered serious issues that have led them to reconsider their choice. Prospective residents and their families are advised to visit the facility, ask detailed questions, and consider both positive and negative feedback when making a decision.