Legacy Heights Senior Living Community

11230 Ballantyne Trace Court, Charlotte, NC 28277
Assisted Living · Memory Care

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For residents and staff
(704) 544-7220
For pricing and availability
(704) 741-0179

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Last updated Mar 24, 2026

About Legacy Heights Senior Living Community

Legacy Heights Senior Living Community is an Assisted Living community in the Charlotte area that also offers Memory Care. Costs for this community start at $3,990/mo, which is higher than the cost of care in the Charlotte area of $3,803/mo.

Nestled in a vibrant neighborhood, Legacy Heights Senior Living Community offers a unique blend of comfort and convenience, making it an ideal choice for seniors seeking a supportive and engaging environment. This community prioritizes the well-being of its residents through comprehensive care and medical services. With 24/7 nursing staff and a robust medical support system, residents can enjoy peace of mind knowing that help is always at hand. The community's strategic partnership with nearby healthcare facilities, such as Atrium Health Care Hospital, ensures that residents have access to top-notch medical care without the hassle of long commutes. Legacy Heights is not just about care; it's about living life to the fullest. The community's Lifestyle360 program offers a myriad of activities and social events designed to keep residents active and engaged. Whether it's participating in exercise classes, joining group trips, or indulging in the arts, there is something for everyone. The on-site amenities, including a fitness center, beauty salon, and library, provide ample opportunities for residents to pursue their interests and hobbies. The neighborhood surrounding Legacy Heights is filled with charm and convenience. Residents have easy access to a variety of local attractions and essential services. A short drive leads to the StoneCrest Shopping Center, where one can enjoy shopping, dining, and entertainment. For those who appreciate the outdoors, nearby parks offer a refreshing escape into nature. Essential services like pharmacies and cafes are conveniently located within a short distance, ensuring that residents have everything they need close by. At Legacy Heights Senior Living Community, the focus is on creating a home-like atmosphere where residents can thrive. The dedicated team members are committed to providing personalized care tailored to each resident's needs, fostering an environment where seniors can live with dignity and joy. With its exceptional care services, engaging lifestyle options, and a welcoming neighborhood, Legacy Heights stands out as a community where seniors can truly enjoy their golden years.


AI-generated description based on Seniorly's proprietary data. Contact a Seniorly representative to learn more.

About Phoenix Senior Living

Average Rating
3.9
(21 reviews)

Legacy Heights Senior Living Community is a member of the Phoenix Senior Living portfolio of communities. Phoenix Senior Living is a privately-owned organization which delivers world-class, innovative services for seniors across the mid-Atlantic and southeastern U.S. Founded in 2010 by CEO Jesse Marinko, who brings over 25 years of senior living experience, the company prioritizes personalized care based on each resident's unique preferences and needs. Emphasizing a rewarding lifestyle with comprehensive support, Phoenix Senior Living stands out by designing individualized care for the diverse impacts of aging and memory loss. Their dedicated team of trained associates delivers personalized experiences, fostering collaboration and respecting customer voices. With a commitment to be a trusted partner, Phoenix Senior Living aims to provide seniors and their families with a meaningful and personalized journey. Phoenix Senior Living communities have an average rating of 3.9 out of 5 stars on Seniorly.

See all Phoenix Senior Living communities

Pricing for Legacy Heights Senior Living Community

Pricing starts from
$3,990/mo

Your monthly costs at Legacy Heights Senior Living Community will vary depending on room type and the level of care needed. Click the button above to connect with your Seniorly Local Advisor for more accurate pricing.

Wondering if home care might be a better fit?
Sometimes staying at home with personalized care can be the better choice. Compare home care and assisted living options to see what fits your needs.

Request a tour at Legacy Heights Senior Living Community

Morning (between 8AM and 12PM)

Reviews for Legacy Heights Senior Living Community

9.5
Seniorly Community Score
Based on Seniorly's proprietary scoring, including 64 reviews across the web.

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a Seniorly representative for details.
Legacy Heights Memory Care receives predominantly positive reviews, highlighting its clean, welcoming environment and attentive staff. Many families express satisfaction with the facility's bright and homey atmosphere, which feels more like a community than an institution. The staff, including directors like Chris, Monica, and Diana, are frequently praised for their warmth, professionalism, and effective communication. Residents reportedly enjoy a variety of activities, including musical performances and social events, contributing to a lively and engaging atmosphere. The facility's cleanliness and well-maintained environment are consistently noted, along with the quality of food and dining experiences. However, some reviews indicate concerns about understaffing and inconsistent care, particularly in the memory care unit. A few families report negative experiences, citing issues like long wait times for assistance, inadequate attention to residents' needs, and poor communication. These reviews suggest that while many staff members are dedicated and caring, there may be variability in the level of care provided. Overall, Legacy Heights is recommended by many for its compassionate staff and vibrant community, though potential residents and their families are advised to thoroughly assess the facility to ensure it meets their specific needs. The positive experiences of many families highlight the facility's strengths, but the negative reviews underscore the importance of ongoing evaluation and communication with staff to ensure the best possible care for loved ones.
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Reviews left on Seniorly
Overall rating
rob c
January 2026
Memory care Watch your level of care when you first move in,and see what is six weeks later Care staff for residents great Sliding doors on closet fall off Halfway carpet extremely dirty MANAGEMENT NEEDS TO BE LOOKED INTO
... Read More

Care offered at Legacy Heights Senior Living Community

Care services

  • Dementia waiver
  • Mild cognitive impairment
  • Medication management

Amenities at Legacy Heights Senior Living Community

  • Furnished
  • Emergency Alert System
  • Move-in coordination
  • Concierge
  • Meal preparation and service
  • Professional chef
  • Movie nights
  • Community-sponsored activities
    Resident band or musicians, Bridge club, Book club, Choir / singing club, Bible study group, Current events club, Cards / pinochle club, Quilting or sewing club, Happy hour, Cooking classes, Holiday parties, Dances, Art classes, Has karaoke, Trivia games, Live well programs, Has birthday parties, Wine tasting, Has cooking club, Walking club, Has wii bowling, Has garden club
  • Faith Based
    Christian services, Adventist services, Devotional activities on site, Devotional activities offsite
  • Special dietary restrictions
    Pureed meals, Low / No Sodium

Ask a local senior living advisor a question

Seniorly offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask - they're here to help!

Mike Mannion
Mike Mannion
Charlotte Seniorly Advisor
  • 5 (10 reviews)
  • Families helped: 2035
  • 8 years of experience
  • Top advisor: 2022
  • Need help sooner?
    Call us at (704) 741-0179

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    Seniorly Neighborhood Insights for Charlotte, NC (28277)

    Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

    Total population: 88,593

    38% of population is 50+ years old, 18% is 65+ years old
    The poverty rate is 8% lower for this region compared to the North Carolina state average, which is 13%

    Diversity

    3% of population identify themselves as Black, 15% as Asian, 5% as Hispanic, and 77% as White

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    Seniorly is not affiliated with the owner or operator(s) of Legacy Heights Senior Living Community. The information above has not been verified or approved by the owner or operator. For exact details, connect to a Seniorly Local Advisor in Charlotte by calling (704) 741-0179. There is no cost for this service. We are compensated by the community you select.
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