Brookstone Terrace of Greensboro

The Carriage House Senior Living Community receives mixed reviews from residents and their families. Many praise the facility for its friendly, caring, and attentive staff, who are described as knowledgeable and accommodating. The community is noted for its clean environment, engaging activities, and a homey atmosphere that makes residents feel comfortable and well-cared for. Several reviewers highlight the seamless transition process and the staff's efforts to make residents feel welcome, with particular commendations for individuals like Tressa Hogan and Evan. However, some reviews express dissatisfaction, citing issues such as inadequate medical care, slow response times, and poor communication from staff. Concerns about food quality and inconsistency in meal service are also mentioned. A few reviewers report negative experiences, including neglect and insufficient staffing, which they believe contributed to the decline in their loved ones' health. The facility's management and turnover of staff are also points of concern for some families. Despite these criticisms, many families appreciate the variety of activities offered, the well-maintained facilities, and the overall positive environment. The Carriage House is recommended by several reviewers for its compassionate care and the peace of mind it provides to families. However, others caution potential residents to be aware of the issues they encountered. Overall, the Carriage House appears to be a well-regarded community with room for improvement in certain areas.