Chesterfield Heights Gracious Retirement Living

Chesterfield Heights Gracious Retirement Living receives generally positive reviews for its friendly and attentive staff, clean facilities, and vibrant community atmosphere. Many residents and their families appreciate the welcoming environment, with staff members often knowing residents by name and providing personalized care. The management team, including Linda and Malcolm Gaines, is frequently praised for their dedication and kindness, contributing to a strong sense of security and inclusion. The facility offers a variety of amenities, including three chef-prepared meals daily, transportation services, and numerous activities, which residents enjoy. The dining experience is often highlighted for its quality and variety, although some reviews mention occasional issues with meals and dining services due to staffing and supply challenges. The facility is described as well-maintained, with recent renovations enhancing its appeal. However, some reviewers note that the apartments, particularly the studio units, may be too small for their needs. The lack of in-unit kitchens is also mentioned, though the comprehensive meal plan compensates for this. While most feedback is positive, there are occasional concerns about management communication and responsiveness, particularly regarding maintenance issues like cable service and pest control. Despite these isolated incidents, many families express satisfaction with the care their loved ones receive, noting the facility's ability to accommodate residents' needs as they age. Overall, Chesterfield Heights is recommended for its community feel, attentive staff, and range of services, though potential residents should consider specific needs and preferences when evaluating the facility.