Coastal Pointe Senior Living

The Horizon Club in Deerfield Beach, Florida, receives mixed reviews from residents and their families. Many praise the facility for its friendly and caring staff, clean and well-maintained environment, and a wide range of activities and amenities, likening it to a cruise ship on land. The dining experience is generally well-regarded, with some noting the quality and variety of food, although there are complaints about food service and dietary options. The facility is described as having a welcoming atmosphere, with staff members often going above and beyond to ensure residents' comfort and safety, especially during emergencies like hurricanes. However, some reviews highlight concerns about communication and responsiveness, particularly regarding medical information and family notifications. There are also criticisms about the facility's handling of assisted living needs, with reports of inadequate staffing and delayed response times to call buttons. The cost of living at the Horizon Club is another point of contention, with some residents worried about rising fees and affordability. Overall, while the Horizon Club is appreciated for its community feel and supportive environment, there are areas for improvement, particularly in communication and personalized care. The facility seems to be a good fit for those seeking a vibrant community with plenty of activities, but potential residents and their families should carefully consider their specific needs and expectations.