The Village of Westerville

The Village - ProMedica Senior Living Community has received positive feedback from residents and their families. Many appreciate the welcoming atmosphere and the helpfulness of the staff, who are described as friendly, attentive, and knowledgeable. The facility is noted for its cleanliness and the variety of activities offered, including arts and crafts, games, and physical therapy. Residents enjoy the dining experience, with meals and desserts being highlighted, although some mention a preference for less sugar in the food. The community provides essential amenities such as transportation, a beauty salon, a library, and a craft room. Outdoor spaces, including a gazebo and a raised garden, are available for residents who enjoy gardening. The rooms are described as comfortable, with features like kitchenettes and walk-in showers. The Village is praised for its supportive environment, with staff going above and beyond to ensure residents' well-being. Families feel reassured knowing their loved ones are in good hands, and some have noted improvements in their relatives' health and happiness since moving in. While some mention that the facility may not be as visually appealing as others, the quality of care and the sense of community are highly valued. Overall, The Village - ProMedica Senior Living Community is recommended for its comprehensive care, engaging activities, and the genuine warmth of its staff.