Town Village Crossing

The reviews for Town Village Crossing, an independent senior living community, are predominantly positive, highlighting the facility's welcoming atmosphere, attentive staff, and engaging activities. Many residents and their families appreciate the caring and friendly staff, who are described as going above and beyond to meet residents' needs. The community offers a variety of activities, including exercise classes, art and crafts, and social events, which residents enjoy. The food is frequently praised for its quality, and the facility is noted for being clean and well-maintained. Several reviews mention the spacious and well-equipped apartments, with full kitchens being a notable feature. The community's environment is described as homey and inviting, with beautiful grounds and ample outdoor spaces. The staff's professionalism and the facility's organization are also commended. However, some reviews express concerns about recent management changes, citing issues with food quality, internet and phone services, and maintenance. There are complaints about the building's aging infrastructure, including leaks and broken gates, and dissatisfaction with management's response to these issues. A few reviews mention specific staff members as unhelpful or rude, and one review criticizes the facility for unprofessional behavior and food safety concerns. Overall, Town Village Crossing is highly recommended by many for its vibrant community and supportive environment, though some areas for improvement are noted, particularly regarding management and infrastructure.